Issue 16 (emailed version), Thursday February 1, 2001
Made in New Zealand - twice winners of the America's Cup



EDGE FIRST is an email magazine dedicated to making you a better leader, by providing:
— provocative thinking about what it means to be a leader
— the tools, techniques and best-practices that drive leadership improvement

In this issue
Late gifts for the season of goodwill!

Award subscribers will have noticed the slightly, well … embarrassed excuses for the non-appearance of the first issue of the year. There's a file just bulging with goodies – currently at about 100 pages, don't ask how many words – and here in the BaldrigePlus.com office we're knee deep in airline tickets to far away exotic places (and – let's be honest – we're panicking a bit about deliverables).

So. No Award. And just about no EDGE FIRST.

But we're going to kill two birds with the one stone (am I still allowed to say that? Must be insensitive somewhere). Over the last couple of weeks your editor has crafted two – yep two – opinion surveys based on the Malcolm Baldrige National Quality Award criteria. Is this a first? Might be. Two of them will be used in anger for the first time next week.

And they're yours. In lieu of the usual 3,500 words, attached you'll find three PDF files. One is a modified version of an organization climate survey that began its life at 1998 Baldrige winner Solar Turbines.

Hope at least some of you find these useful

Normal service will continue in two weeks.

We'll be extending your subscriptions forward for one issue, and please accept our apologies for the variation in service. We'll make it up to you. Promise.


To access Portable Document Format (.pdf) files you'll need Adobe's® free Acrobat® Reader.
Next issue February 15, 2001 - reader contributions warmly received
Copyright © 2001, Macpherson Publishing All rights reserved
EDGE FIRST is a trademark of Macpherson Publishing
Contact us at macalex1@xtra.co.nz. Visit our web site at www.baldrigeplus.com. Edited by Malcolm Macpherson
File size probabaly about 3kb - formatted in html
Emailed version 1
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